When will my order arrive?
It depends on the shipping company selected and the delivery person. We provide a group of shipping agents in several major cities. Delivery usually takes one to three days from the time the order is placed and confirmed.
Is there delivery outside the country?
Currently, contracted shipping companies deliver within the country and to a select group of cities. The delivery page displays all cities served by the shipping company's representative.
You can request delivery outside the country from the store team via WhatsApp. They will provide product weight information and pricing information for international shipping agents not currently registered with the store.
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In case of a manufacturing defect in the product?
You must refer to and read the return policy to know the terms of return and exchange. In the event of a manufacturing defect and an agreement has been reached to return it, the shipping cost will be calculated for the company and the return shipping will be charged to the customer. However, the value of the product will not be charged to the customer according to the return policy.
I want to order large quantities. Is there a discount?
The store provides a delivery service for large quantities in case of ordering, and there is a discount of up to 10-20% on some products. You can contact us directly via the Contact Us page and inquire about quantities and discounts.